We deliver across Australia but are unable to deliver to Islands, PO Boxes, Parcel Lockers or Post Offices.
For purchases at Toys'R'Us and Babies'R'Us the delivery prices are based on a real time quote with multiple courier companies. Our system will select the cheapest courier quotes available which is based on the product size, warehouse location and your delivery address.
Estimated Delivery Times
The majority of orders are dispatched from our warehouses within 48 hours.We estimate your order will be delivered to Capital Cities between 5–10 business days or 7–12 business days for other areas.
Receiving Your Order
All orders must be signed for unless you have given specific Authority to Leave instructions. Please ensure there is someone available at the delivery address to sign for the delivery.
We currently do not offer an In-Store Pickup or a Click & Collect service.
Price Match is not available for online deliveries.
Returns will be accepted by way of exchange with proof of purchase and within seven days of purchase. The exchange must be processed in a single transaction and no store credit will be given.
Faulty goods purchased on or after 21 May 2018, the item can be replaced (subject to stock availability), exchanged or refunded, with proof of purchase.
For more information please visit the Help Centre on the ToysRUs and BabiesRUs Website.