We deliver across Australia but are unable to deliver to Islands, PO Boxes, Parcel Lockers or Post Offices.
For purchases at Toys'R'Us and Babies'R'Us the delivery prices are based on a real time quote with multiple courier companies. Our system will select the cheapest courier quotes available which is based on the product size, warehouse location and your delivery address.
Estimated Delivery Times
The majority of orders are dispatched from our warehouses within 48 hours.We estimate your order will be delivered to Capital Cities between 5–10 business days or 7–12 business days for other areas.
Receiving Your Order
All orders must be signed for unless you have given specific Authority to Leave instructions. Please ensure there is someone available at the delivery address to sign for the delivery.
We currently do not offer an In-Store Pickup or a Click & Collect service.
Price Match is not available for online deliveries.
We will gladly issue a refund or exchange when goods are faulty, do not match the description or purpose or if you have simply changed your mind. Simply please take your purchase to your local Toys'R'Us and Babies'R'Us store with your tax invoice or visit our online Help Centre.